Appeals Terms & Conditions
To read the Full Appeals Process please click here
Terms & Conditions to Appeal a Decision
Glossary
Appellant: A member of the National Council of Integrative Psychotherapists (NCIP) who is appealing the decision and outcome of a complaint.
Complainant: An individual who had filed a complaint against a member of the National Council of Integrative Psychotherapists (NCIP) or the NCIP organisation and is appealing the decision and outcome of the complaint.
There is no fee for appeals.
The National Council of Integrative Psychotherapists (NCIP) is committed to maintaining high standards of professional conduct and ethical practice. See Code of Ethics for members Here.
Appellant (person the original complaint was made about)
If you wish to appeal a decision made by the NCIP regarding your professional conduct, sanctions, or membership status, you have the right to do so following our structured appeals process. This process is designed to be fair, transparent, ethical, and consistent, ensuring that all appeals are handled with due diligence and impartiality.
Appellants are entitled to respond to any accusations in conformity with the Human Rights Act. October 1998.
The Complainant (person who made the original complaint)
The complainant does not have further recourse to appeal the case they brought against a member of the NCIP or against the NCIP organisation if they have been involved in and/or have served as a witness throughout the initial complaints hearing.
However, the complainant can ask for the complaint to be reviewed by the NCIP appeals committee if they can evidence that there were serious procedural errors in the way in which the complaint was investigated which has a substantial bearing on the outcome of the initial complaint.
The complainant must lodge their appeal within 30 working days of receipt of the complaint panel’s written decision.
Start the Appeals Process
Both the appellant and complainant would have been provided with a report by the NCIP stating the outcome of a complaint and the reasons for the panel having reached their conclusions and decisions.
To initiate the appeals process, please send your written appeal to appeals@the-ncip.com. In your appeal, you must clearly state the grounds for your appeal and reference specific aspects of the NCIP's regulations or procedures that you believe were applied incorrectly in your case.
You can provide supporting evidence which may not have been available to the panel at the time of the original decision. However, you will need to state clearly why this evidence was not available to you and/or the panel at the time of the hearing and how you think that it will now have a substantial impact on the original decision for the appeals panel.
Key Steps in the Appeals Process:
1. Filing an Appeal: If the appellant disagrees with a decision made by the NCIP’s hearing panel, they can file an appeal. Appeals must be submitted in writing using the NCIP appeals form within 30 working days of the original decision. The appellant must refer to any specific areas of the NCIP policies/procedures that they believe have not been met.
Accessibility: If the appellant or complainant is unable to make an appeal in writing and may require an alternative method of making an appeal, they will be asked to contact the NCIP’s Appeal Committee via telephone on 0300 365 3635. The committee contact will discuss individual needs with the appellant and agree on the best way of making an appeal, considering their circumstances. In this situation, the appellant or complainant has 10 working days from being notified of the final decision to notify the NCIP of their needs. This 10-day period is considered within the overall 30 working days allocated for filing an appeal.
2. Independent Evaluator (IE): Your appeal will be assigned to an Independent Evaluator (IE). The IE is a member of the NCIP who has relevant training and experience in assessment and the NCIP complaints/appeals procedures. Their role is to look at your appeal documentation and evaluate this against the decision of the complaints panel to look at whether the NCIP’s policies and procedures were correctly followed in your case. At this time, they will also look at any additional information or evidence submitted which was not available to the complaints panel at the time of the complaint or when the original decision was made. They will assess whether this additional information would have had a substantial bearing on the outcome of the complaint panel’s original decision.
3. Appeals Panel: Your case may be referred to an appeals panel if the IE finds any procedural breaches in your case or if there is any substantial additional information/evidence provided by the appellant or the complainant at appeal that will have a bearing on the decision of the complaints panel’s findings.
The appeals panel is made up of a minimum of 3 members of NCIP Appeals Committee who have training and experience of dealing with the complaints and appeals process. Their role is to look at the IE’s report and make a final decision about whether there is sufficient ground for the appeal to go forward.
4. Final Decision: Following their review, the appeals panel will determine whether there is or is not sufficient grounds for an appeal and you will be notified of their decision in writing within 30 working days of the date of their review.
The decision made by the appeals panel is final and you will be unable to make any further appeals to their decision.
To read more on how the Appeals Committee make decisions, please click Here
